Alternative Dispute Resolution (ADR) is a hot topic today, with good reason. Organizations are learning the value of resolving disagreements without ending up in court. This half day session will explore the reasons and methods associated with ADR. Participants will discover:

• How ADR contributes to more creative solutions to disputes;
• How ADR actually results in higher morale;
• How to ensure that ADR works for both management and employees;
• What types of ADR processes, including, Mediation, Arbitration, Conciliation, and Facilitation are there and how do they differ; and
• When is ADR most likely to be successful?

In addition to a substantial handout packet, participants will receive a bibliography and reference materials. Examples from organizations using ADR, and information from critics of ADR processes will contribute to a lively discussion. Join us to learn more about this new method for dealing with internal issues.