In today's business, the Art of Negotiation is critical in reaching agreement on a wide range of business concerns. Everyday there are issues to resolve and agreements to make. Whether it is with employees, co-workers, vendors or customers, each individual must know how to negotiate well. This half-day workshop will increase participants ability to identify the real issues and explore several methods of successful negotiation. This interactive session will feature:

• Information about how to determine what people "have to have;"
• Methods for handling emotions (yours and others) during negotiation;
• Ways of negotiating that encourage honest and full disclosure; and
• Ideas about how to get what you want while preserving a positive work relationship.

Judy is known for her practical, real-life examples and techniques, as well as her use of humor and exercises to make her point. Come prepared for an opportunity to learn new skills, including a chance to practice a no-fault negotiation process.