Sometimes we do a good job of communicating, mostly when there are no issues or concerns. But when problems exist or when people disagree with one another, expressing ourselves clearly becomes much more difficult. The major cause of conflict is the breakdown in communication. Coaching employees can't be successful without good communications. This lively look at communication and coaching will help participants achieve greater success. Special emphasis will be on:

• How and why communication difficulties occur
• Specific methods for improving communication
• Tips and Techniques for coaching employees

Highly interactive, full of exercises, humor and real work situations, this promises to be a fun and insightful luncheon presentation.