Maintaining...Processing...Physical control of day-to-day operations. These are MANAGEMENT skills. Creating...Facilitating...Inspiring others to excel. These are LEADERSHIP skills. Leadership is a process of interpersonal influence, guidance and direction on the thinking, attitudes and actions of a group, so that the goals are established, accepted and attained to the satisfaction of the organization, and with a sense of achievement on the part of the group. This half-day program will:

• Discuss the importance of leadership and the contribution it makes to organization;
• Describe the differences between management and leadership behaviors;
• Understand the characteristics of leadership;
• Broaden participants' understanding of how their leadership capability impacts employee performance; and
• Give participants the opportunity to enhance their personal leadership skills and traits through exercises.

Today's business environment focuses on aspects of motivation, teamwork, and facilitation. These require a high degree of leadership capability. This workshop is designed to reinforce and enhance the leadership skills of those who must motivate, facilitate, or inspire the work of others.